Support during the Holiday Season
Smokeball Support will be closed on Christmas Day, Boxing Day, and New Year’s Day.
Limited support will be available between 22 December 2025 and 2 January 2026 - response times may be delayed during this period.
Support Hours during the Holiday Season
Smokeball Support will be closed on December 24th and 25th in observance of the Christmas holiday. We will be closed on January 1st in observance of New Year’s Day. Please email support@smokeball.com with any questions. Thank you!
Set up 2FA on your Smokeball Account
The deadline to set up Two Factor Authentication (2FA) on your Smokeball account is May 31, 2026. Enable now to avoid login issues after this date, and to keep your data secure. Learn how to set up 2FA.
